Who we are and what we do
IPS are an agency who provide our clients with services including compliance, regulatory and digital solutions for use in the healthcare community.
Interactive Pharma Solutions Limited is a company registered in England and Wales with the company number 09245216.
You can contact us:
By email: firstname.lastname@example.org
In writing: Interactive Pharma Solutions Ltd, Third and Fourth Floors, 4 Cornmarket Street, Oxford, Oxfordshire, OX1 3EX. United Kingdom.
As part of our business it is necessary to collect and process information such as names and contact details. This is known as personal data. Your personal data is protected by legislation such as the General Data Protection Regulation (GDPR) in the EU and UK Data Protection Act 2018 in the UK.
Why we need your personal data
We require personal data to conduct our business including the following examples:
Setting up and using contracts between healthcare professionals, ourselves and our clients etc.
Process job applications.
Compliance with a law, process or regulatory requirement.
The information that we collect and use
This varies depending on the intended use of the information, but we will only collect and process the information that we require to conduct our business. This includes the following examples:
Job title and place of work
Bank payment details
Some personal data is legally considered to be sensitive and is subject to additional safeguards. Sensitive data include: race, ethnic origin, genetics, health, sexual orientation, criminal convictions.
How information is collected
We may collect data several ways, including by:
Transferred to us via our clients or other third parties
Hardcopy (e.g. a business card or CV)
Publicly available records (e.g. Google, PubMed)
Website analytics (e.g. Google, LinkedIn)
How information is shared
IPS will not sell or rent your personal information to anyone, but we may need to share your information with other third parties to allow us to fulfil our obligations to you. For example, we may share your information with a pharmaceutical company to allow a contract to be drawn up, or with a logistics provider to arrange your travel, or for payment reconciliations etc.
How your information is kept safe
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
You have specific legal rights around your personal data and how we use it. Please bear in mind that some may not be actionable in specific circumstances. If you would like to discuss or exercise any of these rights, please get in touch with us using the details under the ‘who we are and what we do’ heading above.
Your legal rights under GDPR and Data Protection Act 2018:
To be informed
You have the right to access a copy of your personal data and receive certain information about what the data is, and how and why we are processing it. Please note that we will require you to prove your identity before we disclose any information.
If you feel that any of the information that we hold about you is incorrect, do let us know so that we can investigate it.
You have the right to request that we delete your information and can discuss this with us at any time. You should know that there are some circumstances where we may need to keep your details, for example if it is necessary to comply with a legal obligation. If this situation occurs, then we will explain and discuss these circumstances with you.
To restrict processing
You can request that we restrict processing of your data as an alternative to deleting it. This means that we will keep the data but stop processing for most purposes.
To data portability
You have the right to request a copy of certain personal data to have it transferred to another organisation.
You can also request that we stop processing your data under specific circumstances.
Where you can find further independent information
In the UK, the website of the Information Commissioner’s Office can provide further information on your rights and our obligations (www.ico.org.uk)
Updates to this policy